Temporary Closure Due to COVID-19

25Mar
(no comments)
Kariega Sunrise Lion Brendon

Kariega Game Reserve will be temporarily closed from Thursday, 26 March until Tuesday, 30 June 2020. We are open for bookings or arrivals from 1 July 2020.

We continue to extend our thoughts and utmost support to everyone around the world. Please stay healthy and safe.

During closure we will retain a skeleton staff compliment to ensure maintenance of all the lodges and the reserve. We are implementing support and feeding programs for all our staff. Our reservation and admin teams will remain open during this period for any assistance regarding cancellations, postponements and bookings.

During this time of crisis and uncertainty, Kariega understands the importance of collaboration. We are committed to keeping keeping our guests and partners updated and to working with you to ensure we are as flexible as we can be.

We wish to thank you all for your understanding and we extend our warm wishes and heartfelt appreciation, as this unprecedented COVID-19 situation evolves. Stay safe, take care and we look forward to welcoming guests from 1 July 2020.

Amended Cancellation, Postponement and Booking Policies

We have amended our cancellation, postponement and booking policies to allow people to continue booking or change bookings with no risk. Until further notice, we confirm the following booking, cancellation and postponement policies:

All existing bookings and new bookings for arrivals from 1 April 2020

No cancellation fees will apply to all existing bookings and all new bookings.

All such bookings will be entitled:

to postpone for up to 18 months subject to rates at date of stay;

OR

to a full refund on cancellation, providing cancellation is 2 days or more before arrival.

Provisional bookings

Provisional bookings may be held for 28 days.

We trust the above will assist all our guests and travel partners during this difficult time and we thank you for your continued support. Please do not hesitate to contact us should you have any queries.

Image thanks to Kariega guide and talented photographer Brendon Jennings.